E-Commerce Service Terms & Conditions

1. Scope of Services

WebinTez provides end-to-end e-commerce solutions including custom web design, database architecture, payment gateway integration, courier API integration, conversion rate optimization, and Meta (Facebook & Instagram) advertising agency management. Clients may opt for:

• E-Commerce Website Only: One-time turnkey store development and deployment.
• Meta Ads Agency Management Only: Monthly retainer service for performance media buying, ad creative strategy, and ROAS optimization.
• Full E-Commerce Growth Combo: Combined package covering store development and initial ad management at a bundled concession.

2. Guaranteed 7-Day Store Delivery

We commit to delivering a fully functional, live e-commerce store within 7 working days. The 7-day timeline begins when the client supplies all required launch assets:

• Initial product catalog (titles, descriptions, prices, and high-res images).
• Company branding assets (logo, brand colors, contact details).
• Payment gateway credentials (Razorpay, PhonePe, or Cashfree API keys) and Shiprocket/Delhivery courier credentials.

Service Guarantee: If WebinTez fails to deliver within 7 working days due to internal delays on our part, the client receives an additional 30 days of complimentary technical maintenance.

3. Meta (Facebook/Instagram) Advertising Budget Policy

100% Direct Billing to Meta: WebinTez strictly operates on an agency management fee model. We never collect or disburse advertising media spend on behalf of clients.

• The client is solely responsible for paying advertising spend directly to Meta via their own Business Manager account (credit card, debit card, or corporate net-banking).
• All official tax invoices and GST credits from Meta are issued directly to the client's business name.
• WebinTez charges only our agreed flat agency management retainer for performance marketing strategy, ad creative direction, campaign setup, CAPI tracking, and ongoing ROAS optimization.

4. 2-Day Campaign Launch & Sales Target Policy

For clients enrolled in our Meta Ads marketing or Combo plan:

• Ad campaigns and creative staging will be finalized and launched within 48 hours (2 business days) of store sign-off and payment gateway verification.
• While advertising performance depends on market product-market fit, product pricing, and inventory availability, our campaigns are engineered with Andromeda AI structures to target initial customer purchases within the first 48 hours of ad activation.
• Daily performance monitoring, audience exclusions, and creative fatigue rotation are handled by our dedicated media buyers.

5. Store Ownership & 0% Platform Commission

Upon full settlement of invoice:

• The client holds 100% full intellectual and operational ownership of the domain, source code, hosting account, and customer database.
• WebinTez charges 0% commission on any customer orders or turnover generated through your store. All revenue flows directly to your merchant account.

6. 1-Year Support & Maintenance

Every store package includes 365 days of free technical maintenance covering server uptime, security patches, bug fixes, and WhatsApp administrative support. Custom feature additions or third-party paid plugins outside the initial agreement are quoted separately upon request.